Terms & Conditions
Effective date: 11 October 2026
Website: www.sevenandking.com
Welcome to SevenandKing. These Terms & Conditions govern your access to and purchases from our website. By using our website or placing an order, you agree to these terms and the other applicable policies published on our website.
1. Business information
- Store name: SevenandKing
- Business structure: Sole proprietorship
- Proprietor: Sigamani Navaneethakrishnan
- Business address: 160 (3), Olaipatti, VTC, Keerappampadi, Mohan Nagar, Salem West, Tamil Nadu – 636013, India
- Customer-care email: SevenandKing@gmail.com
- Grievance officer: Sigamani Navaneethakrishnan, Proprietor / Grievance Officer
- Grievance email: griveancesevenandking@gmail.com
- Customer-care phone: [Insert verified business phone number before publication]
2. Products and descriptions
We aim to provide accurate product descriptions, images, prices, specifications, and availability information. Product colours and appearance may vary slightly due to display settings, lighting, or reasonable manufacturing variations. Please review the product description, specifications, size, compatibility, material, warranty information, and other available details before placing an order. Manufacturer, importer, country-of-origin, safety, or other product information will be provided where applicable. If you identify a material error in a product listing, please contact us.
3. Prices and taxes
Product prices are displayed in Indian rupees (INR), unless stated otherwise. Applicable delivery charges and other charges, if any, will be displayed at checkout before you complete payment. Any applicable taxes will be reflected as required by law. The amount presented at checkout is the amount payable for the order, subject to any correction or cancellation required by law.
4. Orders and acceptance
When you place an order, you submit a request to purchase the selected products. Orders are subject to successful payment, product availability, address serviceability, and fulfilment confirmation. We may contact you to clarify order or delivery information. If an order cannot be fulfilled, including because a product is unavailable, we will inform you and arrange any applicable cancellation and refund. An order is not considered cancelled merely because a cancellation request has been sent. We will communicate whether the request has been accepted.
5. Payment terms
- SevenandKing currently accepts prepaid orders only. Payments are processed through Razorpay and the payment methods made available at checkout.
- Orders proceed to fulfilment after successful payment confirmation. Cash on Delivery (COD) is not currently available.
- Important: Do not share your passwords, one-time passwords (OTPs), card PINs, or other confidential payment credentials with anyone claiming to represent SevenandKing.
6. Shipping and fulfilment
We currently offer delivery within India to serviceable locations. Orders may be fulfilled through third-party suppliers and logistics partners, with products shipped directly to the customer. Shipping charges, estimated delivery times, tracking information, delivery exceptions, and return-to-origin handling are described in our Shipping & Delivery Policy. Delivery estimates are indicative, not guaranteed dates. Delays can occur because of supplier processing, courier operations, weather, public holidays, service disruptions, or other circumstances beyond our direct control. Our fulfilment arrangement is intended to use white-label packaging. However, product packaging, manufacturer or importer information, or legally required shipping labels may contain third-party details where applicable.
7. Cancellations, returns and refunds
Contact SevenandKing promptly if you wish to cancel an order or report a product problem. Cancellation may be possible before supplier processing or dispatch, but may not be possible once the parcel has entered the courier network. Our Return, Refund & Cancellation Policy explains how to request assistance and how we handle defective, damaged, incorrect, or misdescribed products. Nothing in these terms removes any consumer right or remedy that cannot lawfully be excluded.
8. Customer responsibilities
- You agree to provide accurate contact, payment, and delivery information and to use the website lawfully.
- You must not submit fraudulent orders, interfere with website operations, attempt unauthorised access, or misuse content or services.
- Please check your order confirmation and contact us promptly if you notice an error.
9. Intellectual property
Website branding, original text, graphics, layout, and other content may be protected by intellectual-property laws. You must not reproduce, distribute, modify, or commercially exploit our protected content without permission, except where permitted by law. Product images, brand names, and product descriptions may belong to their respective owners or rights holders.
10. Third-party services
Our website relies on third-party services, which may include Wix, Razorpay, product suppliers, fulfilment providers, and courier companies. Their services may be governed by separate terms and privacy policies. We remain responsible for our own obligations to customers under applicable law. Our use of suppliers or logistics partners does not remove rights that customers have against SevenandKing.
11. Website availability and liability
We aim to keep our website available and accurate, but cannot guarantee uninterrupted access or that every website feature will always be error-free. Nothing in these terms excludes or limits liability, consumer protections, or remedies where that exclusion or limitation is prohibited by law. Any limitation that is permitted by law applies only to that extent.
12. Changes to these terms
We may revise these Terms & Conditions when our services or legal obligations change. The updated version will be published on our website with a revised effective date. Any change will be subject to applicable law and will not remove rights that have already accrued where those rights are protected.
13. Governing law
These terms are governed by the laws of India. Any dispute will be addressed by the competent authorities, consumer forums, or courts having jurisdiction under applicable law.
14. Customer support and grievances
For questions, complaints, or grievances, contact:
- Store: SevenandKing
- Customer-care email: SevenandKing@gmail.com
- Grievance officer: Sigamani Navaneethakrishnan, Proprietor / Grievance Officer
- Grievance email: griveancesevenandking@gmail.com
- Address: 160 (3), Olaipatti, VTC, Keerappampadi, Mohan Nagar, Salem West, Tamil Nadu – 636013, India
- Customer-care phone: [Insert verified business phone number before publication]
We will acknowledge consumer complaints within 48 hours and endeavour to resolve them within one month of receipt, as required under applicable consumer e-commerce rules.